<div dir="ltr">Maybe it is a Texas AT&T thing. Is there anyone else in another state who could test, please?</div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Jun 7, 2018 at 1:14 PM, Tuley-Williams, Dana <span dir="ltr"><<a href="mailto:dtuley@occc.edu" target="_blank">dtuley@occc.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div style="direction:ltr;font-family:Tahoma;color:#000000;font-size:10pt">I just tested our Enterprise text function with my AT&T phone and it came through as expected.
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<span style="font-family:"Californian FB",serif;color:rgb(31,73,125)">Dana Tuley-Williams</span></p>
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<span style="font-family:"Californian FB",serif;color:rgb(31,73,125)">Systems Librarian</span></p>
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<span style="font-family:"Californian FB",serif;color:rgb(31,73,125)">Adjunct Professor of Library and Information Studies</span></p>
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<span style="font-family:"Californian FB",serif;color:rgb(31,73,125)">Oklahoma City Community College</span></p>
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<span style="font-family:"Californian FB",serif;color:rgb(31,73,125)">Keith Leftwich Memorial Library</span></p>
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<span style="font-family:"Californian FB",serif;color:rgb(31,73,125)"><a href="https://maps.google.com/?q=7777+S.+May+%0D%0A+%0D%0A+Oklahoma+City,+OK+73159+%0D%0A+%0D%0A+405&entry=gmail&source=g">7777 S. May</a></span></p>
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<span style="font-family:"Californian FB",serif;color:rgb(31,73,125)"><a href="https://maps.google.com/?q=7777+S.+May+%0D%0A+%0D%0A+Oklahoma+City,+OK+73159+%0D%0A+%0D%0A+405&entry=gmail&source=g">Oklahoma City, OK 73159</a></span></p>
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<span style="font-family:"Californian FB",serif;color:rgb(31,73,125)"><a href="https://maps.google.com/?q=7777+S.+May+%0D%0A+%0D%0A+Oklahoma+City,+OK+73159+%0D%0A+%0D%0A+405&entry=gmail&source=g">405</a>.682.1611 x7390</span></p>
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<span style="font-family:"Californian FB",serif;color:rgb(31,73,125)"><a href="mailto:dtuley@occc.edu" style="color:rgb(149,79,114)" target="_blank">dtuley@occc.edu</a></span></p>
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<div id="m_3636266320168118939divRpF578793" style="direction:ltr"><font face="Tahoma" size="2" color="#000000"><b>From:</b> Members [<a href="mailto:members-bounces@scuug.us" target="_blank">members-bounces@scuug.us</a>] on behalf of Margaret Peloquin [<a href="mailto:peloquin@austincc.edu" target="_blank">peloquin@austincc.edu</a>]<br>
<b>Sent:</b> Thursday, June 07, 2018 12:01 PM<br>
<b>To:</b> <a href="mailto:members@scuug.us" target="_blank">members@scuug.us</a><br>
<b>Cc:</b> Linda Barr<br>
<b>Subject:</b> [SCUUG Members] Enterprise: AT&T and SMS<br>
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<div>Dear SCUUG colleagues:</div>
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At least two other SirsiDynix Enterprise Admins in the Austin metro area report that they have issues with the "Text This to Me" option in Enterprise using AT&T. Is anyone else having the same problem?
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<div>The message seems to go through but is never received by the person who used the option. We are
<b>not</b> having the same problem with other carriers.
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<div>Here is what support sent me:
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<div><span style="font-size:12.8px">Thank you for contacting Customer Support. I checked the logs and for the past three texts from </span><a href="mailto:library@austincc.edu" style="font-size:12.8px" target="_blank">library@austincc.edu</a><span style="font-size:12.8px"> to </span><span class="m_3636266320168118939gmail-m_-7550253843470799959m_9177210137430620061m_-8764414023844939978m_-3908834483342291899gmail-m_-4233713642872285244gmail-m_1181208432267022199gmail-m_6270731279636687867m_-6574037171895224966gmail-il" style="font-size:12.8px">A<wbr>T&T</span><span style="font-size:12.8px"> numbers,
the texts were successfully sent from the Enterprise server and accepted for delivery by </span><span class="m_3636266320168118939gmail-m_-7550253843470799959m_9177210137430620061m_-8764414023844939978m_-3908834483342291899gmail-m_-4233713642872285244gmail-m_1181208432267022199gmail-m_6270731279636687867m_-6574037171895224966gmail-il" style="font-size:12.8px">AT&T</span><span style="font-size:12.8px">.
Presumably, </span><span class="m_3636266320168118939gmail-m_-7550253843470799959m_9177210137430620061m_-8764414023844939978m_-3908834483342291899gmail-m_-4233713642872285244gmail-m_1181208432267022199gmail-m_6270731279636687867m_-6574037171895224966gmail-il" style="font-size:12.8px">AT&T</span><span style="font-size:12.8px"> is
filtering out the texts and not delivering them. Sometimes this could be due to the from address being different than the server that sent them. </span></div>
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I have followed all the advice from support and AT&T users still are not receiving text info from Enterprise. (example: removed
<a href="mailto:library@austincc.edu" target="_blank">library@austincc.edu</a> as the sender.)<span class="HOEnZb"><font color="#888888"><br>
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-- <br>
<div class="m_3636266320168118939gmail_signature">++++++++++++++++++++++++++++++<wbr>++++++++++++++++++++++<br>
Margaret Peloquin, Head Librarian, Professor - EVC<br>
Austin Community College<br>
<a href="https://maps.google.com/?q=3401+Webberville+Rd,+Austin,+Texas+78702&entry=gmail&source=g">3401 Webberville Rd, Austin, Texas 78702</a><br>
512.223.5117) || Fax: 512.223.5111<br>
<a href="mailto:peloquin@austincc.edu" target="_blank">peloquin@austincc.edu</a> ||
<a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__library.austincc.edu&d=DwMFaQ&c=ozaQIQjULwvu86-OCdkRYHRNoyiIvjO9RGA_WNqbchA&r=AuXoDs76HvLFzDLYVLgwtw&m=ga1Qb-gYoQ9xwuKVuCMJm_R6IOb00kjeWmaq7Tz5qsw&s=Q_aepoc84mgJxayK41-OFI4_HXCCHk4kTj_9kenY2M4&e=" target="_blank">
http://library.austincc.edu</a><br>
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</blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature">++++++++++++++++++++++++++++++++++++++++++++++++++++<br>Margaret Peloquin, Head Librarian, Professor - EVC<br>Austin Community College<br>3401 Webberville Rd, Austin, Texas 78702<br>512.223.5117) || Fax: 512.223.5111<br><a href="mailto:peloquin@austincc.edu" target="_blank">peloquin@austincc.edu</a> || <a href="http://library.austincc.edu" target="_blank">http://library.austincc.edu</a><br></div>
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